Announcement 17 May Home & Family’s work continues at Level 2.
We’ve extended our family violence services to meet demand and we have also re-opened our Barrington house for our parenting programmes and residential assessments. Our child/youth therapy and Refocus programme are starting to return to face-to-face with strict safety measures in place.
If you or someone you know needs our support please
call 03 944 0635 text 021 101 1438 or email


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Helplines are available

If you are a victim of family violence, sexual violence, or if there is someone that makes you fearful, threatens or harasses you, seek help as soon as possible. You have the right to be safe.

The following helplines continue to be available for people needing help:

Activities for Kids

Talking to kids about Coronavirus

The Ministry of Health has some useful information on how to talk to your children during times of mental distress. Do make sure to read their list of reactions/behaviour that you might see from children during this time and advice on how to help.

The Ministry of Education has some great information about talking to kids about Coronavirus.

Helping children cope with stress during COVID-19

All Right also has info about Coping In Tough Times, talking to kids about COVID-19 and how you can go about supporting kids after a scary event.

The video below can help explain Coronavirus to kids. Nano Girl also has a great video explaining the science behind washing your hands with soap to protect against the virus.

General Resources

How to stay in your bubble

Residents in Christchurch can call 0800 24 24 11 if in need of help with accessing essential household goods and services, such as food and medication, your call will be directed through to your local district to discuss your needs.

Here’s some easy-to-understand information from Siouxsie Wiles & Toby Morris with ‘You’re waking up in lockdown New Zealand. Here’s how it works

Working and Learning From Home– tips on how to make it work

The Student Volunteer Army is supporting Christchurch locals by picking up and delivering essential grocery items and medication, and offering childcare for healthcare professionals. Use this form to request support.

Delivereat lists independent businesses who are delivering food during Level-4, list is updated daily.


Monetary Support

Help with essential costs– If you’re struggling to meet your living costs or had an unexpected bill you might be eligible, even if you’re working.

StepUP is a community initiative of BNZ and Good Shepherd. Delivery is supported by the Ministry of Social Development.

Christchurch Budget Service are providing a remote service by phone, email, skype. Call on 03 366 3422 or call or txt on 021 08271472 or email

Skinny Jump is flexible prepaid broadband: Only $5 for 30GB of data, no contracts or credit checks.  Skinny Jump is a not-for-profit service supporting those most at risk of digital exclusion.

Christchurch City Council has announced a Rates Relief Packages for affected home owners and businesses


Information from Nathan Wallis

Nathan also has a video which talks about homeschooling your children during this time.


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